Search This Blog

Thursday 14 October 2021

From Reel to Real 14-Oct-2021

A small but very profitable event of my life,


Today I uninstalled "Instagram". I found the following things, which happen after this,

1) I saved 1 GB mobile data per day, which I can use to learn online course/ program or save for future requirement/s.

2) I save 2 hours or average day time, which I can devote in other productive work like learning new skills, playing with kids, spending quality time with family/ friends etc.

3) I can have 2 hours of more sleep and get relaxed.

4) I feel more relaxed now and concentrate on required things in life.

5) I stopped watching what others post, and start writing my own content, which gives me peace of mind.

6) I stopped watching Reels and focusing on Real things in life. The real me and my environment.

7) Going from Virtual life to actual life, where I can communicate face to face.



Drawback..

I can see sudden drop in the Instagram's profit by 0.001% and market share by 0.001%. Sorry to Instagram’s followers, thank you MY followers. 

Saturday 12 June 2021

Expression of Interest (EOI): Be aware of this program

Expression of Interest (EOI): Be aware of this program

 Date: 12-Jun-2021

I came across this word recently when I was dealing with one of the upcoming new project’s sales executives in Mumbai. Expression of Interest, a token of hard earn money you should give to the builder for the property where inventory (unit) is not ready or not even on the paper sometimes. Builder call this as Prelaunch / Launch offer while selling the new project, where project has launched, there is no sample flats sometimes to check. Below are the use cases where builder lure the home buyer while asking for Expression of Interest.

  • During prelaunch of the Residential projects
  • During Launch of the residential projects
  • During new phase under the same project, while having new tower
  • During Prelaunch and launch residential plots
  • For the Project which has not been registered under the RERA, (it is going to be registered)

Many people I have seen who get trapped under this option, why I call this as trap, you will come to know in some times. Some Builder play with the home buyer’s dream and they come up lot of offers in terms of Payments, Gift, Discount, Subvention schemes etc. Home buyers when come to know about such offers and make their decision to visit the project. When they make up their mind to visit, they will be asked by Sales team to take their family members along with for decision making.

When Home buyers reach to the place, they will be given world class treatment on the Sales premise. They will be shown a project details on Piece of Paper (sometimes) and ask to select the inventory. When Home buyer ask, where is the inventory, Sale team pitch in. They make the home buyer to feel like they are making world class decision which they will not come across in coming 10 years, so they need to act NOW. Home buyer will become clueless and could not be able to take decision due to confusion in the Mind. Here comes the Homebuyer’s accompany, a family member like Wife, Father, Mother etc., to whom now sales team will approach and ask to convince the actual home buyer.

Now home buyer will make his or her decision and give the Expression of Interest, for the property which do not exists in the World. While coming back to the home, the Home buyer will now come to know he or she was in trap as they was confused so much during this process, they could not decide what going on, and Builder’s Sales team have taken the full understanding of the situation and made Non-confused Home buyer, so much Confused to take the buying decision and selling the unit which does not exists in the World and sometime on the RERA.

Below are some of the projects which I came across,

  • The Developers- Thane Extension Projects
  • Plot project by Abhinandan Lodha, Dapoli Location
  • Projects in Virar/ Vasai area
     Reference video by Mr. Krishnaraj Rao

      

Now a days, a new trend is going on. Give them an Image of the Cheque on messaging app and book the flat. I was surprised with this new way of fooling the customer.

Below are some of the points which every new home buyer needs to consider while going for House buying,

  • Take as much as information as required from the sales team or builder while visiting the project. Like Floor plat, blue print of the project, project phase details, Payment plans, Any offers/ Discounts, legal documents or EOI application document etc.
  • Do not take your family members along with you while visiting the project. Take someone who have good experience in understanding the property and related terms and conditions.
  • Do not select the property on the single visit, make multiple visits to check the progress.
  • Do not think this is the end of the world. There are lot of properties available in the market.
  • Read the terms and condition carefully before signing any documents.
  • Ask for document wording which sales team pitch you while discussion. It can be giving some lucrative offer, any favor etc. Keep a note of it and ask for documentary evidence.
  • Do not pay the Expression of Interest for project where work has not been started or completed. Accumulate this amount and make a down payment to buy the unit.
  • Now a days, Builders are asking for Expression of Interest, online. Where home buyer has seen the project online, on slides. Not allowed to visit the project and see the site. This EOI is also somewhere INR 1,00,000 to 3,00,000, which is huge for Middle class community in India.
  • Do not give them your budget preference, instead ask for what is the cost of the inventory you have. You check the project overall cost and call them.
  • Give as minimum details as required to the sales team, as they may use this information to confuse you and at the end make you to buy the unit/s which you are not interested.
  • One can go for fully constructed projects. As this is the actual inventory where home buyer can touch, feel, check and understand the property.
  • Consult a Property Lawyer, pay him a legal fee and get the legal advice from him. This is a good investment; one has to consider.
  • Do you calculation of Cash flows before going to the Projects and selecting the project. Cash flow means, what is the payment structure Builder is offering and how is your stream of funds will come and get into the House buying.

Some of the tag lines which Builder’s sales team use to confuse the home buyer, and one needs to see this as gimmicks only and do not take it seriously,

  • Sir/ Ma'am, you have options to choose your favorite units, before someone blocks it.
  • Sir/ Ma'am, this offer is applicable for the next few Minutes/ Hours/ days, you need to take the decision immediately.
  • Sir/ Ma'am, just give the expression of interest of INR and block the units, and if you do not like will refund the EOI in 60 days’ time.
  • Sir/ Ma'am, we require only Image of the cheque on So and So name to give you the privilege access to the property selection.
  • Sir/ Ma'am, in next few days the price of the property is going to be increased by INR 5 lakh, so take your decision accordingly.

 

Buying a new home is cumbersome process and it require lot of effort by the home buyers.

Home buyer needs to identify the property as per their preference, not as per the Builder’s preference.

Have a specific home prototype in your mind and stick to the same through out the project identification process. For example, if home buyer requires 1 BHK flat with min 480 Sq Ft area, then do not compromise on this size. Deviations are allowed but should not be more than 10% down and 10% up.

Have a checklist which have details of the Project, person, cost, location, completion timelines and other details, before going for project view. This checklist will help in the selection process.

Disclaimer: The above information is my personal view, which I have come across my interaction with the different Project’s sales team. Project which I have mentioned in the article, I am not promoting them. I am just informing the reader that, how the builders are coming up with different approach to sell their properties, and how buyer should take care of things, before making the decision.

I follow Mr. Krishnaraj Rao on YouTube and will provide his video link below for better understanding on how to deal with sales team and what things as a buyer require to understand before home buying.

https://www.youtube.com/c/KrishnarajRao1965Mumbai

https://youtu.be/5BApBufQZDQ


Wednesday 20 January 2021

Digital Revolution: One of the User Story

 Date: 20-Jan-2021

Digital Revolution: One of the User Story

From past few years, Financial system is going towards digital platform. Now most of the things are available on digital platform and with lot of security. One can open the bank account instantly in 5 - 10 min, in any bank in India, one can have instant education loan (Early salary platform), opening Demat and Trading account with Dealer and / or broker (Upstox, Zarodha, IIFL etc.) etc. 

The Financial Institutions have invested lot of funds and time to develop this platform, so that they can reach to the target audience with minimal human effort. The Client Onboarding Process has become very easy and cost effective as well. 

Recently I came across some sort of issues, which I believe the most of you have also faced and need remedies on the same. Client Onboarding Process taking very less time (From 1- 5 days to now 5- 10 min), but what about Client De-boarding Process, still it require lot of effort to make them easy and less cumbersome process. I would like to share you few of them, so that the readers get some idea on that and ask Financial Institution such question before having any relationship.

One of the User Story:

“Loan Disbursement take few min, whereas Pre-closure of Loan takes more that a day or two.”

One of my friend was in urgent need of funds and he used Bank Credit card to take out the loan on the Credit Card Limit. To take out the loan from the Limit assigned to the credit card, it was very simple process and do have robust security features. RM called the friend and ask for the Loan amount, duration and based on that, RM informed the EMI amount, process etc.

My friend told RM, please go ahead. Based on his confirmation, he has processed the Loan disbursement, within a 20 minutes. He was happy with the instant fund transfer facility under the Loan account. Usually it take 5 to 10 days for such kind of loan. 

After few month of loan repayment, My friend wanted to close the Loan account and approached the RM for the same. Here is the twist. 

RM said, "Sir you need to visit near by branch with the pre-closure of the Loan application and plus the pre-closure charges amount". My friend was bit confused and asked to RM "Is there any facility from where I can close the account online without visiting the branch". 

RM said "No sir, there is not such option available, you need to visit the Loan servicing branch near by your location in Mumbai". My friend has not accepted this process and told RM to connect with the higher management. The higher management told the same thing. My friend told them, I can do the fund transfer to the Loan account using NEFT/RTGS via net banking option, you do the rest processing and close the account. But Bank employee refused the option and said there is no such option available sir. This has more than one month to get only the information and did not got any solution to this.

Also one more point I came to know here is that, they do not provide the loan agreement copy to the customer, which contains the terms and condition of the Loan, which is the biggest drawback of this facility.

With the above incident, I believe you got the IDEA, where is the loop hole. In the above scenario, the FI or Bank should know that, this is not going to work out if you want in the market and serve the customer.

The Organization needs to come-up with the solution where they should handle such situation, so that client should not face any challenges and last minute surprises, while de-boarding. This is one example, and I am sure, you can get more such use cases in your life, while dealing in this Digital ear.

Few more points I would like to mention, they are,

World is the Market: Previously companies was struggling to tap certain market for selling or servicing the particular market, due to restriction and less understanding of the other market. Due to Digital Technology, things have been changed. Now World has become the market where company can have access to the required market based on their capabilities.

Acquiring customer: Because of this Digital Technologies, companies can acquire customer very quickly. Customer can also get influenced with such fast track fulfilment of the requirement and easily get attracted to this.

Exposure: Another point is the Exposure to the larger segment of the market, from both front. From Financial Institution side as well as from Customer side. FI can use this to build huge customer base, have good market share, built world class infrastructure to support the expansion etc. Whereas Customer have choices, opportunity cost benefits, easy availability of the required things, less cumbersome process and documents etc.

Human Touch: Also due to this Digital banking revolution, one thing is for sure, we are going to lose the personal touch and relationship building process, which as a Indian I believe is important.

Tuesday 19 January 2021

 Transaction Limit on Saving account:

Purpose of Saving account: 

The purpose of the SA is to save the funds in the account which attract some interest rate and it will be given by the respective bank on the balance available on quarterly basis. So there will be Minimum balance requirement by most of the bank to mitigate the reserve requirement of Bank. If account holder does not follow the condition and breached any one of them, then Bank may apply service charges + TDS (mostly no bank will charge, but it is required) as and when required.

Bank also keep the cap on the followings,

·       Withdrawal and Deposits in the account,

·       Home branch,

·       Any other branch,

·       Own ATM,

·       Other ATM

·       Online Banking

Bank can associate some service charges based on these transaction, if limit is breached. Limit can be breached in the following terms,

1)      Transaction Limit for Day, Month etc.

2)      Transaction Amount for the Day, Month etc.

The transaction limit on the saving account has been capped to INR 200,000.00 by most banks in India. The transaction Limit (count) and Transaction amount (Cash) is depends on bank to bank and bank. Also note that, different methods of payments are available like NEFT, RTGS, IMPS, UPI etc. which again have different limit altogether.

Payment type transaction limit,

1)      NEFT- as low as INR 1 to max any amount

2)      RTGS- More than INR 2,00,000.00

3)      IMPS- Not more than INR 50,000.00

4)      UPI- Differ from bank to bank

Please contact the customer care of the branch and they inform on the withdrawal limit on your saving account.